Faculty of Psychology offers toll free helpline

In the current context of a health crisis caused by the coronavirus (COVID19), the Psychology and Speech Therapy Service (SPL) of the UAB offers the university community a toll-free psychological care number (900 10 15 80), coordinated by the Trauma, Crisis and Conflict Unit of Barcelona (UTCCB). The SPL has also compiled a series of decalogues with recommendations, which can be found on their website.

Through this toll free helpline, professionals of the UTCCB provide psychological support telematically to people who have difficulty in adapting to the new health situation. When necessary, they refer callers to other specialised units within the SPL, all of whom aim to give support not only to members of the university community (students, faculty and administration and services staff), but also healthcare personnel and populations surrounding the UAB in general. This service also includes the collaboration of hospital teaching units and the UAB Department of Psychiatry.

The aim is thus to provide psychological support telematically to people who have difficulty in adapting to the new health situation, or who feel an emotional imbalance with or without a previous psychological diagnosis. Providing social services to individuals and groups is one of the missions of the Psychology and Speech Therapy Service, in addition to collaborating with the research activities offered at the Faculty of Psychology.